Buyer Protection

It is very important for us that you can buy with confidence on our marketplace - our goal is to connect wine lovers and our marketplace facilitates trading peer-to-peer.

When buying a bottle or case of wine from one of our users on the marketplace, your payment is placed in an escrow account for 14 days, where it is kept safe. Once the 14-day period has passed, our payment provider, Stripe, will automatically initiate the payout to the seller. This escrow-setup ensures that both the buyer and seller can trade without having to worry about the payment. Trading has never been easier!

The Trusted Checkout and Escrow Service is free of charge, and there is also no buyer commission - you only pay the price of the wine; there are no hidden fees or surcharges! 

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