We are happy to announce that the cellar will slowly open up for hand-ins and hand-outs from Thursday, April 16.
On Thursday, April 16, and Friday, April 17, we will be open the whole day from 10 AM to 8 PM. On Saturday, April 18, we'll resume our normal opening hours, which are 12 AM to 5 PM on Saturdays. Hand-out requests need to be made at least a day in advance.
We will do everything we can to make sure it's safe for you to collect and hand in your wines, but we also ask for your cooperation and patience: Please keep your distance at all time and please be patient as things might take a bit longer than normal.
If you come to collect or hand in more than 18 bottles we ask you to call or email us in advance and schedule a time slot.
For smaller exchanges, you simply show up and call us when you are there. To prevent possible queueing on the stairs or in the hallway we will keep the door locked and control how many people are let in at the same time. You, therefore, might be asked to wait a little bit if there are already more than one or two customers inside the cellar. We are sorry for the inconvenience it might cause you!
We also ask you please not to bring friends and companions in these risky times. We will happily welcome guests and regulars for a tour of the cellar once times are more safe and normal but for now, we need to limit the number of people coming in and out of the cellar to a minimum.
We hope for your understanding and look forward to seeing your lovely faces again. We promise we've taken good care of your wine in the meantime!
Your UrbanWineBox Team
Phone: +45 3331 2525